To: BOARD OF SUPERVISORS
From: Behavioral Health and Recovery Services
Meeting Date: September 9, 2025
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Department Contact: |
Jenine Miller, Psy.D. |
Phone: |
707-472-2341 |
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Item Type: Consent Agenda |
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Time Allocated for Item: N/A |
Agenda Title:
title
Approval of Retroactive Agreement with Inovalon, Inc. in the Amount of $262,714, to Provide National Committee for Quality Assurance (NCQA) Certified Data Analysis Software to Enable Behavioral Health and Recovery Services Run Healthcare Effectiveness Data and Information Set (HEDIS) Measures, Effective September 1, 2025, through August 31, 2028
End
Recommended Action/Motion:
recommendation
Approve Retroactive Agreement with Inovalon, Inc. in the amount of $262,714, to provide National Committee for Quality Assurance (NCQA) certified data analysis software to enable Behavioral Health and Recovery Services run Healthcare Effectiveness Data and Information Set (HEDIS) measures, effective September 1, 2025, through August 31, 2028; authorize Health Services Director or designee to execute any amendments that do not increase the maximum amount; and authorize Chair to sign same.
End
Previous Board/Board Committee Actions:
None.
Summary of Request:
Behavioral Health and Recovery Services (BHRS) is requesting approval of an agreement with Inovalon, Inc., a vendor that has received NCQA certification, to provide software that will enable the department to run and report on HEDIS measures. HEDIS measures are a nationally recognized set of performance indicators developed by NCQA to assess the quality, effectiveness, and accessibility of healthcare services. These measures include behavioral health-specific indicators such as access to care, follow-up after hospitalization, and medication management. The California Department of Health Care Services (DHCS) requires all county behavioral health plans to calculate and report their HEDIS measures as part of statewide quality monitoring and compliance. Implementation of Inovalon’s certified software will ensure BHRS meets these state-mandated reporting requirements, while also strengthening the County’s ability to monitor service quality, identify gaps in care, and support continuous performance improvement for beneficiaries receiving behavioral health services.
As this is a new vendor certified to assist with a state mandated requirement, the agreement took longer than expected to process.
Alternative Action/Motion:
Return to staff for alternative handling.
Strategic Plan Priority Designation: A Safe and Healthy County
Supervisorial District: All
Vote Requirement: Majority
Supplemental Information Available Online At: N/A
Fiscal Details:
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source of funding: 4050, MHQA99 862227 |
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current f/y cost: $84,996 |
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budget clarification: N/A |
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annual recurring cost: $87,546 for Year 2; $90,172 for Year 3 |
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budgeted in current f/y (if no, please describe): Yes |
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revenue agreement: No |
AGREEMENT/RESOLUTION/ORDINANCE APPROVED BY COUNTY COUNSEL: Yes
CEO Liaison: Tony Rakes, Deputy CEO
CEO Review: Yes
CEO Comments:
FOR COB USE ONLY
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Executed By: Atlas Pearson, Senior Deputy Clerk |
Final Status: Approved |
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Date: September 9, 2025 |
Executed Item Type: Agreement |
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Number: 25-148 |
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