TO: Board of Supervisors
FROM: Health and Human Services Agency
MEETING DATE: May 19, 2020
DEPARTMENT CONTACT:
Tammy Moss Chandler
PHONE:
707-463-7774
DEPARTMENT CONTACT:
Bekkie Emery
PHONE:
707-463-7761
ITEM TYPE: Consent Agenda
TIME ALLOCATED FOR ITEM: N/A
AGENDA TITLE:
title
Approval of Agreement with eXemplar Human Services, LLC in the Amount of $420,000 to Provide Customized Automated Performance Management Monitoring Reports and Services for the Term of July 1, 2020 through June 30, 2022
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RECOMMENDED ACTION/MOTION:
recommendation
Approve Agreement with eXemplar Human Services, LLC in the amount of $420,000 to provide customized automated performance management monitoring reports and services for the term of July 1, 2020 through June 30, 2022; authorize Health and Human Services Agency Director or designee to sign any future amendments that do not increase the maximum amount; and authorize Chair to sign same.
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PREVIOUS BOARD/BOARD COMMITTEE ACTIONS:
May 8, 2018, Item No. 4(l), BOS Agreement No. 18-052.
SUMMARY OF REQUEST:
Health and Human Services Agency (HHSA), Employment and Family Assistance Services (EFAS) is responsible for administering the CalWORKs, Welfare to Work, CalFresh and Medi-Cal programs for the County. In an effort to meet mandated performance standards, HHSA must have a reliable system to effectively monitor mandated program requirements, including: timely processing of status reports, redetermination of eligibility, and various other caseload activities related to administration of the programs. The use of eXemplar's reports and services will provide EFAS staff with the necessary tools to effectively monitor performance and outcomes, assist in meeting current State and Federal standards and will help to better serve our community with shortened processing times.
ALTERNATIVE ACTION/MOTION:
Return to staff for alternative handling.
SUPERVISORIAL DISTRICT: ALL
VOTE REQUIREMENT: Majority
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