TO: BOARD OF SUPERVISORS
FROM: Behavioral Health and Recovery Services
MEETING DATE: June 3, 2025
DEPARTMENT CONTACT:
Jenine Miller, Psy.D.
PHONE:
707-472-2341
ITEM TYPE: Consent Agenda
TIME ALLOCATED FOR ITEM: N/A
AGENDA TITLE:
title
Approval of Agreement with XPIO Group Health, LLC. in the Amount of $75,000, to Provide Ongoing Avatar Support and Technical Assistance, Effective July 1, 2025, through June 30, 2026
End
RECOMMENDED ACTION/MOTION:
recommendation
Approve Agreement with XPIO Group Health, LLC. in the amount of $75,000, to provide ongoing Avatar support and technical assistance, effective July 1, 2025, through June 30, 2026; authorize the Health Services Director or designee to sign any future amendments that do not increase the maximum amount; and authorize Chair to sign same.
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PREVIOUS BOARD/BOARD COMMITTEE ACTIONS:
None.
SUMMARY OF REQUEST:
XPIO Group Health, LLC is a team of experts supporting Electronic Health Records (EHR) for different healthcare organizations to ensure they are efficient in providing the best care possible and are being reimbursed appropriately. The knowledge and experience of XPIO on myAvatar provides Mendocino County with competencies required to provide any technical support needed and meet County's unique needs for operational, financial, clinical, and regulatory requirements.
Mendocino County Behavioral Health and Recovery Services (BHRS) and Public Health (PH) use Netsmart's MyAvatar NX Electronic Health Record ("Avatar") system to hold all client information and billing records of the clients. XPIO Group Health, LLC provides ongoing Avatar support, technical assistance, and system module creation to keep the system running efficiently and with increased functionality. XPIO has extensive knowledge working in Avatar, designing Avatar modules, creating data reports within the system, and identifying the source of operability issues. XPIO has provided their services to BHRS for several ye...
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