TO: Board of Supervisors
FROM: Health and Human Services Agency
MEETING DATE: April 24, 2018
DEPARTMENT CONTACT:
Anne Molgaard
PHONE:
463-7885
ITEM TYPE: Consent Agenda
TIME ALLOCATED FOR ITEM: N/A
AGENDA TITLE:
title
Approval of Retroactive Agreement with Inland Empire United Way in the Amount of $43,600 to Continue to Provide 2-1-1 Call Center Services for Mendocino County for the Period of July 1, 2017, Through June 30, 2019
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RECOMMENDED ACTION/MOTION:
recommendation
Approve retroactive Agreement with Inland Empire United Way in the amount of $43,600 to continue to provide 2-1-1 Call Center Services for Mendocino County for the period of July 1, 2017, through June 30, 2019; authorize the Health and Human Services Agency Director or designee to sign any future amendments that do not increase the annual maximum amount; and authorize Chair to sign same.
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PREVIOUS BOARD/BOARD COMMITTEE ACTIONS:
N/A
SUMMARY OF REQUEST:
The 2-1-1 dialing code is reserved for community information and referral services. It is intended to be an easy-to-remember number that enables a critical connection between individuals and families in need and the appropriate community-based organizations and government agencies.
Mendocino County currently contracts with Inland Empire United Way (IEUW) for the provision of 2-1-1 Call Center services. IEUW, through its well-established 2-1-1 San Bernardino Call Center, will provide the staff, technology, physical space, and all other aspects required for the successful operation of Mendocino County's 2-1-1 Call Center. IEUW will answer calls 24 hours a day, 7 days a week, and will provide comprehensive information and referral services to Mendocino County residents. In the event of a local emergency, IEUW will also initiate disaster protocols, contact key personnel within the county, and support Mendocino County Emergency Services.
The Health and Human Services Agency was unaware that IEUW's contract had ex...
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